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TECNOLOGIAS DE INFORMACION Y DESARROLLO EMPRESARIAL |
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texto impresoService management as a practice. Continual service improvement principles. Continual service improvement processes. Continual service improvement methods and techniques. Organizing for continual service improvement. Challenges, critical su[...]
texto impresoEl objetivo de este material es proporcionar información sobre las mejores prácticas en Gestión de Servicios de Tecnologías de Información, en el marco de los cursos de acreditación ITIL (Biblioteca de Infraestructura de Tecnologías de Informaci[...]IT service management. What is ITIL? Common terminology. Relationship between the operational support & analysis processes and the service lifecycle. Operational support and analysis processes. Operational activities of processes from other[...]
texto impresoEl objetivo de este material es proporcionar información sobre las mejores prácticas en Gestión de Servicios de Tecnologías de Información, en el marco de los cursos de acreditación ITIL (Biblioteca de Infraestructura de Tecnologías de Informaci[...]It service management. What is ITIL? Common terminology. Relationship between the planning, protection and optimization processes and the service lifecycle. Planning, protection & optimization processes. Roles and responsibilities for PPO. [...]
texto impresoEl objetivo de este material es proporcionar información sobre las mejores prácticas en Gestión de Servicios de Tecnologías de Información, en el marco de los cursos de acreditación ITIL (Biblioteca de Infraestructura de Tecnologías de Informaci[...]IT service management. What is ITIL? Common terminology. Relationship between release, control and validation processes and the service lifecycle. Release, control and validation processes. Roles and responsibilities por RCV. Technology co[...]
texto impresoService management as a practice. Service design principles. Service design processes. Service design technology-related activities. Organizing for service design. Technology considerations. Implementing service design. Challenges, critic[...]
texto impresoEl objetivo de este material es proporcionar información sobre las mejores prácticas en Gestión de Servicios de Tecnologías de Información, en el marco de los cursos de acreditación ITIL (Biblioteca de Infraestructura de Tecnologías de Informaci[...]IT service management. What is ITIL? Common terminology. Relationship between the service offerings & agreements processes and the service lifecycle. Service offerings & agreements processes Roles and responsilities for SOA. Technology con[...]
texto impresoService management as a practice. Service operation principles. Service operation processes. Common service operation activities. Organizing for service operation. Technology considerations. Implementing service operation. Challenges, cri[...]
texto impresoService management as a practice. Service strategy principles. Service strategy. Service economics. Strategy and organization. Strategy, tactics and operations. Technology and strategy. Challenges, critical success factors and risks. Aft[...]
texto impresoService management as a practice. Service transition principles. Service transition processes. Service transition common operation activities. Organizing for service transition. Technology considerations. Implementing service transition. [...]
