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texto impresoService management as a practice. Continual service improvement principles. Continual service improvement processes. Continual service improvement methods and techniques. Organizing for continual service improvement. Challenges, critical su[...]
texto impresoService management as a practice. Service design principles. Service design processes. Service design technology-related activities. Organizing for service design. Technology considerations. Implementing service design. Challenges, critic[...]
texto impresoService management as a practice. Service operation principles. Service operation processes. Common service operation activities. Organizing for service operation. Technology considerations. Implementing service operation. Challenges, cri[...]
texto impresoService management as a practice. Service strategy principles. Service strategy. Service economics. Strategy and organization. Strategy, tactics and operations. Technology and strategy. Challenges, critical success factors and risks. Aft[...]
texto impresoService management as a practice. Service transition principles. Service transition processes. Service transition common operation activities. Organizing for service transition. Technology considerations. Implementing service transition. [...]
